Terms and Conditions of Stay
The Terms & Conditions of Stay set out hereunder and as may be revised, amended, modified, or supplemented from time to time (these “Terms 6: Conditions”) shall apply to all Guests (as defined below) during the Guest's stay (as defined below) at the Property (as defined below).
2.1 - In these Terms & Conditions, unless the context otherwise requires:
“Apartment Unit” means such apartment unit within the Property that may be allocated to the Guest from time to time;
“Deposit” means the deposit to be paid by the Guest, the Guest's Principal (as defined below) or by such other party in respect of the Guest's stay;
“Guest” means the person registered as the occupier of an Apartment Unit; and in these Terms & Conditions, unless the context otherwise requires, the word “Guest“ shall include the Guest's Principal in cases where the Guest's stay emanates from a contract entered into between the Guest's Principal and the Proprietor; & shall where applicable, include the Permitted Occupants.
“Guest‘s Principal” means the person (whether as employer, broker or otherwise of the Guest), who has entered into a contract with the Proprietor for the Guest's stay and who will be liable and responsible for the payment to the Proprietor of all the Rates charged by the Proprietor in connection with the Guest's stay;
“Guest’s Stay” means the occupancy by the Guest of an Apartment Unit;
“House Rules” means the rules & regulations of the Proprietor, as may from time to time be varied or amended, relating to the management, safety; administration, security & other matters in respect of the Property;
“Interest” means interest at the rate of 18% per annum (or such other rate of interest notified to the Guest from time to time) calculated from day to day on the basis of a 365-day year;
“Invitees” means any of the invited guests of the Guest and other persons from time to time entering the Property and/or the Apartment Unit with the actual or implied authority of the Guest;
“Permitted Occupants” means persons that the Guest has identified to the Proprietor in writing as the intended co-occupants of the Apartment Unit during the Guest's stay and whose occupation of the Apartment Unit during the Guest's stay has been permitted by the Proprietor;
“Property“ means the building in which the Apartment Unit is located and the land on which the building is situated.
“Proprietor” means the company that owns the Property;
“Rates“ means the fees for the use and occupation of the Apartment Unit(s) & any other charges of the Proprietor applicable to the Guest's stay (including, where applicable, the Housekeeping Fee (as defined below) charged by the Proprietor on behalf of the Housekeeper (as defined below); and
“Registration Card” means the registration card to be completed and signed by the Guest prior to the Guest's stay or upon checking-in at the Property.
2.2 - In these Terms & Conditions, unless the context otherwise requires:
(a) words denoting the singular shall include the plural & vice versa and words denoting one gender shall include all genders;
(b) reference to “$” shall mean the lawful currency of Singapore;
(c) references to a person shall be construed as references to an individual, corporation, company firm, unincorporated body of persons or any State or any agency thereof; and
(d) any reference to ‘writing’, or any cognate expression, includes a reference to any communication effected by email transmission, facsimile transmission, post or similar means.
3. RATES AND PAYMENT
3.1 - The Rates shall be invoiced to the Guest (or to the Guest's Principal, where applicable) at either daily, weekly, monthly or such other intervals determined by the Proprietor.
3.2 - All invoices rendered by the Proprietor shall be fully settled by the Guest upon presentation unless previously agreed in writing between the Proprietor and the Guest's Principal.
3.3 - All payments due from the Guest under these Terms & Conditions including without limitation the Rates, shall be paid in full without set-off, deduction or counterclaim, & shall be made in cash or by such other mode of payment specified by the Proprietor. The Guest’s obligation to pay the Rates and other monies under these Terms & Conditions shall constitute independent obligations, which the Proprietor shall be entitled to enforce against the Guest.
3.4 - For the avoidance of doubt, the Rates charged to the Guest shall not be refunded, pro-rated, or used as credits for a future stay, in the event of the premature termination, for any reason, of the Guest's stay.
4.1 - Unless previously agreed in writing between the Proprietor and the Guest's Principal, a Deposit will be collected prior to the commencement of the Guest's stay (or the Guest’s Principal, where applicable), which shall be held by the Proprietor throughout the Guest's stay as security for the due performance and observance by the Guest of these Terms & Conditions, and the House Rules. If the Guest commits a breach under these Terms & Conditions or the House Rules, the Proprietor shall be entitled but not obliged to apply the Deposit or any part thereof towards making good the Guest‘s breach or to deduct from it the loss or expense to the Proprietor occurring by reason of such breach, but without prejudice to the Proprietor’s other rights, powers and remedies. If any part of the Deposit shall be applied by the Proprietor as aforesaid, the Guest or the Guest's Principal shall within seven (7) days of demand by the Proprietor deposit with the Proprietor in cash the amount set-off by the Proprietor from the Deposit.
4.2 - No part of the Deposit shall be set-off by the Guest against any Rates or other sums owing to the Proprietor.
4.3 - Subject to any deductions made by the Proprietor under these Terms & Conditions, the Deposit or the balance of it shall be repaid to the Guest without interest at any time one (1) month after the end of the Guest's stay; and in the case where the Guest‘s Principal has paid the Deposit, repaid to the Guest's Principal at such other time agreed in writing between the Guest’s Principal & the Proprietor.
5. LENGTH OF GUEST’S STAY
The length of the Guest's stay at an Apartment Unit shall be set out in the Registration Form with the minimum length of stay being:-
(a) one week if the approved use is for a serviced apartment; and
(b) three months if the approved use is not for a serviced apartment.
6. EXTENSION OF GUEST’S STAY
6.1 - If the Guest wishes to extend the Guest's stay, the Guest shall give the Proprietor a written request of extension prior to such required extension. Any request for extension shall be subject to the Proprietor’s discretion and to such revised Rates as determined by the Proprietor. The Proprietor shall not be obliged to house the Guest in the same Apartment Unit for the duration of or for any extension of the Guest's stay.
6.2 - These Terms & Conditions shall apply to the Guest in respect of any extended period of the Guest's stay.
7. UTILITIES AND TELECOMMUNICATION CHARGES
7.1 - The Guest shall be responsible for all charges (where applicable) relating to the use of:
(a) telephone line(s) available within the Apartment Unit (whether for telephone calls, faxes, internet connection or otherwise); and
(b) water, electricity gas & other utilities supplied to or consumed within the Apartment Unit.
7.2 - The charges referred to in clause 7.1 above shall be based on the Proprietor‘s own tariffs taking into consideration the prevailing rates charged by the relevant telecommunications & utilities providers (as the case may be). The Proprietor’s computation shall be conclusive and binding on the Guest except in the case of manifest error.
7.3 - Unless previously agreed in writing between the Proprietor and the Guest’s Principal (if applicable), all invoices for the charges referred to in clause 7.1 above shall be fully settled by the Guest upon presentation.
7.4 – Without prejudice to other rights and remedies of the Proprietor, the Proprietor shall be entitled to terminate the supply of any utilities to the Premises if the Guest’s stay shall be terminated or determined for any reason whatsoever.
8. GOODS & SERVICES TAX
The Rates and other sums payable by the Guest under these Terms & Conditions are exclusive of Goods & Services Tax (“GST”) and other taxes, duties or levies whatsoever which may be imposed by any government, statutory or tax authority the authorities from time to time. The Guest shall pay GST and any other taxes at the same time and in the same manner as the payment of Rates and other sums by reference to which such GST and other taxes are calculated, and/or otherwise in the manner and within the period prescribed in accordance with all applicable laws and regulations.
9. INTEREST ON LATE ACCOUNTS
9.1 - Interest shall accrue and shall be payable on any amount unpaid from the date of the invoice (whether formally demanded or not) to the date of payment in full of the same by the Guest to the Proprietor (such Interest to be payable before as well as after judgment). The fact that Interest is chargeable on late accounts is not to be taken as a presumption that credit terms are available on any payments due to the Proprietor.
9.2 - Where these Terms & Conditions do not specify a time of payment of any amount due from the Guest to the Proprietor, such amount shall be due on demand. The Guest shall hear all the costs of complying with the provisions of and its obligations under these Terms & Conditions, including legal costs on a full indemnity basis.
10. PERMITTED OCCUPANTS / USE OF PREMISES
Only the Guest and persons identified to the Proprietor in writing as the intended co-occupants of the Apartment Unit during the Guest's stay shall subject to the approval of the Proprietor be permitted to occupy the Apartment Unit at all times during the Guest's stay (i.e.; the “Permitted Occupants“). The Apartment Unit shall be used solely for the accommodation of the Guest and the Permitted Occupants and no other use shall be permitted, no illegal or immoral activities are permitted at the Apartment Unit. The Property is for the use by the Guest as a residence only and no Guest shall operate any business from an Apartment Unit or the Property the Guest shall ensure that the prior permission of the Proprietor is obtained for Invitees to enter into the Property and for the Invitees use of any of the facilities within the Property the Guest shall also procure that the names of all Invitees are registered with the Proprietor upon the entry of such Invitees into the Property the Proprietor shall have the right to revoke any permission granted to any person to be or remain within the Property and/or the Apartment Unit & shall prosecute for trespass any person who enters the Property without permission or remains within the Property after permission has been revoked.
11. HOUSE RULES
The Guest shall and shall procure that all its Permitted Occupants & Invitees comply with the House Rules at all times. A copy of the House Rules is available within the welcome pack in each Apartment Unit or may be provided to the Guest upon request. The Guest shall be responsible for the conduct, acts & omissions of its Permitted Occupants and Invitees, & the conduct, acts & omissions of its Permitted Occupants, & Invitees shall he deemed to be that of the Guest.
In the event that where the Proprietor, its workmen & contractors enters the Apartment Unit from time to time to examine the condition thereof and to carry out any works or acts as may be necessary or beneficial in relation to any maintenance, repairs, alterations or improvements to the Apartment Unit or any neighbouring or other apartment unit within the Property and/or to exercise any of the Proprietor’s rights, powers and remedies under these Terms & Conditions, the Proprietor shall not be liable to the Guest for any inconvenience or nuisance caused and the Proprietor and the Guest shall use reasonable efforts to co-ordinate such access so it will not cause undue inconvenience to either party.
13. HOUSEKEEPING SERVICES (FOR FAR EAST PLAZA RESIDENCES AND VILLAGE RESIDENCE WEST COAST ONLY)
Housekeeping and cleaning services will be provided by the Proprietor’s nominated cleaning contractor (the “Housekeeper”) on the following terms;
(a) The Housekeeper will provide such housekeeping services at such frequency during the Guest's stay as stipulated by the Proprietor or as may be agreed to between the Guest and the Proprietor, on behalf of the Housekeeper (the “Housekeeping Services”).
(b) A fee (the “Housekeeping Fee”) shall be charged to the Guest at such rates applied by the Housekeeper for the extra Housekeeping Services.
(c) The Proprietor is authorised, on behalf of the Housekeeper, to render all charges for and collect the Housekeeping Fee, which shall be fully settled by the Guest or the Guest’s Principal (if applicable) upon presentation; and
(d) To enable the Housekeeper to carry out its duties (whether or not the Guest is in the Apartment Unit), the Proprietor has supplied the Housekeeper with a duplicate key to the Apartment Unit. The Guest shall not hold the Housekeeper or any other persons liable for any death, injury loss or damage to any property sustained by any person within the Apartment Unit or otherwise in the Property or for any interruption or failure in any of the services provided by the Housekeeper, howsoever caused or occurring save where and to the extent that any such death, injury loss, damage, interruption or failure arises directly from the Housekeepers gross negligence or wilful default.
14. FIXTURES AND FITTINGS
All fixtures, fittings, furnishings, crockery appliances & utensils within the Apartment Unit are the absolute property of the Proprietor and must not be removed from the Apartment Unit.
15. COMPLIANCE WITH IMMIGRATION REQUIREMENTS – WARRANTY BY GUEST
15.1 - The Guest warrants that during the Guest's stay the Guest and its Permitted Occupants and Invitees, shall be and have been at all material times in full compliance with all laws of Singapore relating to immigration, & (without prejudice to the generality of the foregoing) shall have entered into and remain in Singapore legally and shall be & have been at all material times legally residing (whether temporarily or permanently) & working (where applicable) in Singapore.
15.2 - The Guest shall indemnify the Proprietor and keep the Proprietor indemnified against all claims, proceedings & liabilities (whether civil or criminal), and all loss, damage, costs (including legal costs on a full indemnity basis) & expenses whatsoever, including without limitation, fines, interest & penalties which may be levied by any authorities or government bodies, or which may be brought against or suffered or incurred by the Proprietor, in connection with any breach of or non-compliance by the Guest of the warranty contained in clause 15.1 above & shall pay the Proprietor such indemnification sums upon receipt of notice thereof from the Proprietor.
16. NO EXCLUSIVE OF POSSESSION
16.1 - The Guest’s stay does not confer on the Guest or Permitted Occupants any rights of exclusive possession in the Apartment Unit and does not create the relationship of landlord and tenant between the Guest and the Proprietor or in any way entitle the Guest to the grant of a tenancy. The Guest acknowledges that the Proprietor has the master key to the Apartment Unit and has the right to enter the Apartment Unit at its absolute discretion. The Guest further acknowledges and agrees that the Proprietor may upon notice require the Guest and Permitted Occupants to vacate the Apartment Unit occupied by the Guest and Permitted Occupants and be relocated to another Apartment Unit to suit the purposes of the Proprietor’s normal business operations. The Proprietor shall not be liable to the Guest nor shall any compensation be paid to the Guest for any inconvenience or nuisance caused.
16.2 - Pursuant to the payment of the Deposit and/or the Rates by the Guest, the contractual licence granted in respect of such Apartment Unit as may be allocated for the Guest’s stay shall be for the use and occupation as residential accommodation by the Guest and the Permitted Occupants only.
17.1 - The Guest undertakes as follows:
(a) At all times to maintain the Apartment Unit and the Property in a clean, tidy and good condition, fair wear and tear excepted;
(b) Not to use or permit the Apartment Unit and the Property to be used for any gambling nor betting nor anything of an illegal or immoral nature and not to do anything which may be a nuisance, inconvenience or annoyance to the Proprietor or the Guests of any other apartment unit within the Property;
(c) Not to permit or allow any person to occupy the Apartment Unit unless such person is the Guest’s Permitted Occupant;
(d) To keep the Apartment Unit and the Property free of pests, rodents and vermin, and not to permit livestock, wild animals, fish or reptiles to be kept at the Apartment Units and the Property;
(e) Not to bring into the Apartment Unit & the Property any object which is of a dangerous, inflammable or explosive nature or which is likely to cause any destruction or damage to the Apartment Units and the Property; and
(f) Not to use any equipment or device, which will cause an overload of the electrical supply to the Apartment Unit and the Property.
(g) To immediately give written notice to the Proprietor of any thefts, accidents or damage to or at the Apartment Unit or the Property or any circumstances which are likely to jeopardize the safety of any person or property.
18. NON-AVOIDANCE OF INSURANCE POLICY
18.1 - The Guest shall not and shall procure that its Permitted Occupants and Invitees shall not, do anything whereby any policy of insurance over the Property relating to risks taken out by the Proprietor against fire and other usual risks may become void or voidable or whereby the rate of premium of the insurance may be increased.
18.2 - The Guest shall within seven (7) days of demand reimburse the Proprietor all sums paid by way of increased premiums and all expenses incurred by the Proprietor as a result of a breach by the Guest of clause 18.1 above.
19. TERMINATION DUE TO DAMAGE TO PROPERTY AND OTHER REASONS
(a) the Property or any part of it shall at any time be damaged or destroyed so as to render the Property or part thereof unfit for occupation and use;
(b) a proposal or notice of compulsory or intended compulsory acquisition is made by a competent authority in respect of the Property or any part of it;
(c) the Property or any part of it shall be required by the government or a relevant authority for its use due to any outbreak, spread or transmission of any infectious disease or for any other reason;
(d) the Proprietor wishes to redevelop, renovate, retrofit, refurbish, upgrade, improve or alter the Property or any part of it and/or change the location or convert, expand, widen, improve or otherwise change the arrangement or configuration of the common area or any part of it serving the Property or the Apartment Unit and/or works are required to be carried out by the Proprietor to comply with the requirements of the relevant Authority; or
(e) as a result of Force Majeure, the Landlord’s performance of its obligations hereunder or any part thereof is rendered impossible, then without prejudice to rights already accrued prior to such Force Majeure event,
the Proprietor shall have a right to terminate the Guest’s stay by written notice to the Guest, without being liable to the Guest for compensation for such termination and without prejudice to the Proprietor’s rights, powers and remedies in respect of any antecedent breaches of these Terms and Conditions.
20. ADDITIONS AND ALTERATIONS
The Guest must not make any alterations, renovations or additions whatsoever to the interior or exterior of the Apartment Unit and the Property (including without limitation the drilling of any holes or affixing of nails or screws to any walls, ceilings or floors and the alteration or removal of any existing light, power or electrical installation(s) in the Apartment Units and the Property). The Guest shall also not remove, sell or dispose of any of the fixtures and fittings contained in the Property.
21. TERMINATIONS AND CONSEQUENCES
21.1 - If and when any one or more of the following events occurs:
(a) all or any part of the Rates or other sums payable by the Guest to the Proprietor under these Terms & Conditions or otherwise shall be unpaid after becoming due and payable (whether or not any formal demand has been made);
(b) the Guest shall at any time fail or threaten not to perform or observe any of its obligations or undertakings under these Terms & Conditions, other than a failure under clause 21.1(a) above, or if the Guest shall at any time breach its warranty contained in clause 15.1 above;
(c) the Guest or the Guest's Principal (where applicable) becomes insolvent, or makes an arrangement or composition for the benefit of its creditors, or is adjudicated a bankrupt (for individuals), or passes a resolution or has a petition presented against it for winding-up or a judicial management order (for companies), or a receiver and/or manager is appointed over the Guest or the Guest's Principal (where applicable) or any of its assets or income, or any circumstances analogous to any of the foregoing events occurs in relation to the Guest or the Guest's Principal (where applicable) under the laws of any jurisdiction;
(d) any execution or attachment is levied upon or issued against any of the property or assets of the Guest or the Guest's Principal (where applicable) is not paid off or discharged within five days of such execution or attachment;
(e) any contract between the Proprietor and the Guest's Principal (where applicable) relating to the Guest's stay at the Property is terminated; or
(f) the Proprietor is of the opinion that the continuation of the Guest's stay would he prejudicial to the security of the other occupants or property at the Property;
then the Proprietor may terminate the Guest’s stay forthwith by written notice to the Guest or by entering the Apartment Unit and removing the Guest’s property (whereupon the Guest’s stay shall terminate) without prejudice to the Proprietor’s other rights, powers and remedies in respect of any antecedent breach by the Guest or the Guest's Principal (if applicable) of these Terms & Conditions (including the breach giving rise to the termination).
21.2 - lf termination occurs by reason of the matters set out in clause 21.1 above, the Proprietor shall be entitled to forfeit the Deposit & all other sums previously paid by the Guest or the Guest's Principal (where applicable) in full. In addition, the Proprietor shall have a right to claim from the Guest or Guest's Principal (where applicable) all loss and damage suffered by the Proprietor arising out of such termination, including without limitation loss of income from the Rates and other amounts that would otherwise have been payable by the Guest or Guest’s Principal (where applicable) had no such termination occurred.
22. VACATE THE APARTMENT UNIT
The Guest shall at the end of the period of the Guest’s stay (howsoever occurring) vacate the Apartment Unit leaving the Apartment Unit and in contents in the state and condition that was handed over to the Guest at the beginning of the Guest’s stay, fair wear and tear excepted, and return all the Apartment Unit keys that had been issued to the Guest. If, in the Proprietor‘ reasonable opinion following its inspection of the Apartment Unit prior to the Guest vacating the same, extra cleaning services are necessitated as a result of any misuse or unusual use of the Apartment Unit or the fittings, furniture, furnishing, crockery; appliances & utensils contained in the Apartment Unit, the Guest shall bear the costs of the additional cleaning of the Apartment Unit. The Guest shall also bear all costs of replacement or repair of any items or property lost or damaged by the Guest within the Apartment Unit or the Property, including the replacement of any keys lost or damaged by the Guest.
23. FAILURE TO REMOVE OWN PROPERTY
If, at the end of the Guest's stay (howsoever occurring), the Guest shall fail to remove any property from the Apartment Unit or the Property the Proprietor may remove or store such property for such length of time and/or at any time sell such property at such price or cost or otherwise dispose of such property as the Proprietor shall in its discretion deem fit and the Guest shall reimburse the Proprietor, upon demand, all costs and expenses of effecting any of the above, which shall be a debt due to the Proprietor. If the said property is sold, the Proprietor may apply the proceeds of sale after deducting the costs and expenses of removal, storage, disposal and sale incurred by the Proprietor (without prejudice to the Proprietor’s right to claim any balance amount owing to the Proprietor), towards discharging any sum due from the Guest to the Proprietor, and in the event there is any balance after the application of the proceeds of sale as aforesaid, the Proprietor shall, after having made reasonable efforts and having been unable to contact the Guest, be entitled to retain the said balance absolutely, unless the Guest makes a claim there on within three (3) months from the end of the Guest’s stay. All property remaining in the Apartment Unit shall be presumed to belong to the Guest and the Guest shall indemnify the Proprietor against any liability incurred by it to any third party whose property shall have been sold or disposed of by the Proprietor pursuant to this clause, including but not limited to the payment of legal costs on a full indemnity basis.
24. NO LIABILITY ON THE PROPRIETOR
If, notwithstanding anything in these Terms & Conditions or under general law, the Proprietor shall not be liable or in any way responsible to the Guest or any other person, for:
(a) any death, injury, loss or damage to any property, sustained by any person within, at or around the Apartment Units or the Property or relating to the use of any of the facilities, or any interruption or failure in any of the services used or enjoyed by the Guest, howsoever caused or occurring or; any act, omission, neglect, default or misconduct of any of the Proprietor’s employees, agents or contractors or any persons within, at or around the Apartment Units or the Property with the Proprietor’s actual or implied authority; except where and to the extent that any such death or injury, has resulted directly from the Proprietor‘s own gross negligence or wilful default; or
(b) any loss or damage to any item (including any personal items belonging to the Guest, its Permitted Occupants or Invitees) kept in any safe or similar storage device provided in the Apartment Units or at the Property.
25. INDEMNIFICATION BY THE GUEST
The Guest shall indemnify and keep the Proprietor fully indemnified against all claims, proceeding, liabilities, low, damage, costs (including legal costs on a full indemnity basis) and expenses whatsoever which may be brought by or against or suffered or incurred by the Proprietor; in connection with:
(a) Any loss of life, personal injury and/or damage to or loss of property arising from or out of any occurrence in or at the Apartment Units or the Property or the use of the Apartment Units or the Property by the Guest, its Permitted Occupiers or lnvitees or otherwise caused or contributed to by any act, omission, default, neglect or misconduct of the Guest, is Permitted Occupiers or Invitees, wheresoever; and
(b) any breach by the Guest of these Terms & Conditions or the House Rules, and shall pay the Proprietors such indemnification sums upon receipt of notice thereof;
26. NO WAIVER
No waiver shall be inferred from or implied by anything done or admitted by the Proprietor (including the acceptance of any payment made by the Guest) and a waiver shall only be effective if given in writing and signed by the Proprietor. Any waiver by the Proprietor of any breach of these Terms & Conditions by the Guest shall not be deemed to apply to any succeeding breach of the provision or of any other provision of these Terms & Conditions by the Guest. No failure to exercise and no delay in exercising on the part of the Proprietor any right, power or privilege hereunder shall operate as a waiver thereof nor shall any single or partial exercise of any right, power or privilege preclude any other or further exercise thereof or the exercise of any other right, power or privilege. The rights and remedies provided in these Terms & Conditions are cumulative & not exclusive of any rights or remedies otherwise provided by law.
27. JOINT AND SEVERAL OBLIGATIONS
Where the Registration Card is signed by more than one person as Guest; the obligations of that Guest shall be joint and several, and references to the “Guest” in these Terms & Conditions shall unless the context otherwise requires be deemed to be references to any one or more and/or all of the persons comprising that Guest.
The Proprietor shall have the right to assign these Terms & Conditions & the rights conferred upon it thereby to any company related, associated or affiliated with the Proprietor without the consent of the Guest. The Guest may not assign these Terms & Conditions.
29. THIRD PARTY RIGHTS
Nothing in these Terms & Conditions shall be considered or construed as conferring any right or benefit on a person other than the Proprietor and the Guest and the Guest's Principal (where applicable) and no provision of these Terms 8: Conditions shall be enforceable, by virtue of the Contracts (Rights of Third Parties) Act (Cap. 5313), by any person who is not so specifically named or identified.
30. GOVERNING LAW AND JURISDICTION
These Terms and Conditions shall be governed by; construed and interpreted in accordance with the laws of Singapore and the Proprietor and the Guest shall submit to the non-exclusive jurisdiction of the Singapore courts.
TERMS OF STAY
The Guest shall do or refrain from doing the acts or things which by these House Rules are to be done or prohibited from being done.
2. GUESTS COMPLIANCE
The Guest shall and shall procure that all its Permitted Occupants and Invitees comply wish that House Rules at all times. The Guest shall observe and comply with all restriction, rules and regulations which may from time to time be varied or added by the Proprietor.
3. INVITEES (Visitors)
All Invitees are required to register at the Front Office where their particulars, as shown in an acceptable identification document, shall be duly recorded upon entry into the Property
4. ENTRANCE DOORS
Entrance doors of the Apartment Unit shall be kept shut and shall not be left unlocked.
5. NOT TO EMPLOY UNAUTHORISED CONTRACTORS, ETC.
In the interest of ensuring the security of the Property by restricting access of non-residents to the Property; the Guest's shall not employ the service of, nor hire any equipment or appliance whatsoever from any hiring company; firm or contractor other than those hiring companies, firms or contractors that are approved and appointed by the Proprietor for the purpose of providing such services or equipment or appliances to the Property.
6. QUIET USE OF PREMISES
The Guest, Permitted Occupants and Invitees shall not cause any nuisance, inconvenience or annoyance to the Proprietor or the guests of other apartment unit within the Property.
7. DRYING OF LAUNDRY
The Guest shall not hang any washing, towel, bedding, clothing or any article on any parts of the Property in such a way as to be visible from the outside of the Property. All washing shall be hung within the Apartment Unit.
8. SELF-SERVICE LAUNDERETTE (Where Applicable)
The Guest is to ensure that all items are removed from washers and dryers once the cycle has been completed & that the machines are ready for use by the next person.
9.1 - The Guest shall not use or authorise the use of the passenger lifts for the carriage of goods.
9.2 - Children must be accompanied by adults when using the lifts.
10. NOTICE OF MALFUNCTIONS
The Guest shall promptly notify the Proprietor of any malfunction, fault or defect of any system installation or apparatus for the supply or use of air-conditioning, water, gas, electricity or power to or in the Apartment Unit.
11. POTTED PLANTS
The Guest shall not place nor be permitted to place any potted plants or other objects on window ledges, balconies or any other places from which they could fall and cause bodily harm to persons or damage to any property.
12. MAILS AND FACSIMILE
Letters or parcels whether registered or otherwise and facsimile or keys received by any staff Of the Proprietor will be received solely at the risk of the Guest.
The Guest shall notify the Proprietor if the Apartment Unit keys are lost or damaged. The apartment lock would then have to be reprogrammed and the Guest shall bear any administrative fee levied.
The Guest shall take all responsible steps no ensure that any child, whom he has control, will be supervised by the Guest or Permitted Occupant and shall not
(a) cause damage to the Property administrative fee levied.
(b) create any noise or disturbance likely to interfere with the peaceful enjoyment of the guests of other apartment unit.
15. PROPER PARKING
The Guest shall not park or permit vehicles to be parked in areas other than those designated for car parking and shall ensure that its Permitted Occupants and Invitees comply with the same.
16. CAR PARK LABELS (Where Applicable)
The Guest shall ensure that the official car park label is visibly displayed on the left hand, side of the windscreen and any change in vehicle or vehicle registration number must be reported immediately. Vehicles without car park labels may be denied entry. Car park labels are non-transferrable and must be returned at the end or termination of the Guest’s stay. An administrative fee shall be imposed for replacement of Inn label.
The Guest shall ensure that bicycles are parked in a manner which does not obstruct the driveways, staircases or common passages.
18. BALL GAMES
No ball games are allowed on the Property.
19. GUEST'S RESPONSIBLE FOR INVITEE’S CONDUCT
The Guest shall be responsible for any damage caused by the Guest, its Permitted Occupants and Invitees. The Guest must inform the Guest Service/Management Office of any existing damage the Guest may come across, failing which the Guest may he held responsible for any damage arising from the use of the facilities.
20. GUEST’S RESPONSIBLE FOR PERSONAL BELONGINGS
The Proprietor shall not be responsible for any loss or damage to any personal belongings left within, at or around the Property.
21. INVITEES TO BE ACCOMPANIED
Only the Guest and its Permitted Occupants may use the facilities. Invitees may do so when accompanied by the Guest.
22. BEHAVIOUR WHEN USING THE FACILITIES
22.1 - The Guest, its Permitted Occupants and Invitees are not to create noise or otherwise create a nuisance or annoyance to other guests using the facilities. In the event of any complaints, the security guards are empowered to prohibit further use of the facilities
22.2 - Eating, drinking and smoking are prohibited in the gymnasium, jacuzzi and swimming pool (where applicable). The Guest shall bear all costs of replacement or repair of any items or property damaged by the Guest, its Permitted Occupants and Invitees. The Guest is responsible for the general cleanliness of the facilities. No articles, containers, bags, rubbish, etc. are to be discarded in the facilities.
23. PROPER ATTIRE
The Guest, its Permitted Occupants & Invitees are to act in a decent manner & shall be properly attired at all times. The Security Guard has the authority to require anyone not properly attired, not to use the facilities.
The Guest must strictly observe all rules displayed on signboards.
25. HOURS OF OPERATION
The hours of operation for the facilities is subject to the Proprietor’s right to order its closure for whatever reason necessary for maintenance of the facilities or the safety of the guests.
26. USE OF THE SAUNA / STEAM ROOM (Where Applicable)
26.1 - Children under the age of fifteen (15) may not be permitted to use the facilities unless accompanied by an adult.
27. USE OF THE GYMNASIUM
27.1 - The Guest, its Permitted Occupants and Invitees using the gymnasium and its equipment do so at their own risk.
27.2 - Children under the age of fifteen (15) are not to use the gymnasium and its equipment unless accompanied by adults.
27.3 - Proper attire is required. Wet bathing suits must not be worn in the gymnasium.
27.4 - Due care must be exercised when using the equipment and these must be returned to their proper place after use. No equipment shall be removed from the gymnasium.
28. USE OF THE CHILDREN’S PLAYGROUND
28.1 - For the children’s safety, supervision by adults is required. The Proprietor will not be responsible for any injury.
29. USE OF THE SWIMMING POOL
29.1 - There are no lifeguards on duty. The Guest or any other person using the pool do so at their own risk.
29.2 - All person must shower before entering the pool. No one who suffers from any infectious diseases shall use the pool. No articles, cartons, boxes and foodstuff shall be left in the pool areas.
29.3 - Children under the age of twelve (12) must be accompanied by an adult.
30. USE OF THE TENNIS / SQUASH COURT (Where Applicable)
30.1 - The Guest must book in advance for the use of the facilities. Bookings can be made at the Guest Service/Management Office on a first-come-first served basis. Use of the facilities is governed by the rules therein.
30.2 - Children under the age of twelve (12) must be accompanied by an adult.
31. USE OF THE BARBEQUE PITS (Where Applicable)
31.1 - Applications for the use of the Barbeque pits must be made on prescribed forms obtainable from the Guest Service.
31.2 - The Guest shall ensure that there is no littering and that all refuse, beer cans, etc. are kept in proper containers or plastic bags and properly disposed of. The Guest shall be responsible for any damage to the Barbeque pits caused by the Guest, its Permitted Occupants and Invitees. The Guest must inform the Guest Service of any existing damage to the Barbeque pits before use, failing which. The Guest may be held responsible for such damage.
32. USE OF INTERNET SERVICE
32.1 - Unless otherwise permitted by Proprietor in writing, the internet service provided may only be used by the Guest and Permitted Occupants for their personal use.
32.2 - The Guests and Permitted Occupants shall be solely responsible for their use of the internet service, including without limitation, data retrieved, stored or transmitted through the internet service.
32.3 - The Guest and Permitted Occupants shall not undertake or permit the Service to be used for illegal or unauthorised purposes, including without limitation, any of the following purposes:
(a) disclose any electronic-mail IDs/passwords assigned to the Guest and Permitted Occupants to any third parties without Proprietor's prior written consent;
(b) to transmit or post any content which may be defamatory, offensive, indecent, objectionable or illegal, or which may cause annoyance, harassment, irritation, inconvenience or anxiety to anyone. This includes transmitting or posting "junk mail", "spam", "chain letters", "solicitations" (commercial or non-commercial) or distributing mail to any party who has not given permission to be included in the distribution;
(c) to transmit or post any content which may give rise to civil liability or otherwise violate any applicable laws, rules or regulations;
(d) to transmit any content that contains viruses, worms, trojan horses, time bombs, cancelbots or any other harmful, damaging or destructive programs;
(e) to make or attempt any unauthorised access to any part or component of the internet service, or any third-party systems or networks to which the Guest and Permitted Occupants can connect through the internet service directly or otherwise;
(f) to disrupt the various networks that are connected to the internet service or violate the regulations, policies or procedures of such networks;
(g) to collect and/or disseminate information about others or their email addresses without their consent;
(h) for any fraudulent, illegal or improper purposes or to violate anybody's rights or in any way which may affect other users' enjoyment of or access to the internet service or cause annoyance, harassment, irritation, inconvenience or anxiety to anyone;
(i) in any manner or for any purpose which may constitute a violation or infringement of the rights of any party including but not limited to their intellectual property or confidentiality rights;
(j) to be resold or otherwise provided to third parties without our prior written consent, whether for profit or not;
(k) connect any server to the internet service without Proprietor's prior written consent. The Guest and Permitted Occupants must not use or permit the use of the internet service for the purposes of providing or operating any server services (including but not limited to HTTP/web, SMTP/mail and FTP/file transfer services); and/or
(I) breach any applicable laws, rules and regulations.
33. PET STAY
33.1 - Unless otherwise permitted by the Proprietor, no pets are allowed in the Apartment Unit.
33.2 - Any pet(s) stay permitted by the Proprietor shall be subject to the following rules:
(a) The Guest is to ensure that the pet(s) is/are duly licensed/ registered with the relevant authorities and that all terms and conditions, if any, imposed by the relevant authorities are strictly complied with;
(b) The Guest is to ensure that the pet(s) do not cause any damage whatsoever to the furniture and fittings of the Apartment Unit or neighbouring Apartment Units and the common property;
(c) The Proprietor shall have the right to enter into the Apartment Unit at any time to conduct an inspection to ensure that the Apartment Unit is kept in a liveable and sanitary condition, failing which the Guest shall be liable to pay rectification costs for any damage to the Apartment Unit, furniture or fittings within fourteen (14) days of written notification of the same;
(d) The Guest is to ensure that the pet(s) are properly supervised/controlled and on leash during any housekeeping, maintenance service or when outside of the Apartment Unit. If the pet(s) are not restrained during housekeeping service, the Proprietor reserves the rights not to carry out housekeeping service or maintenance service;
(e) The pet(s) are strictly not allowed in the common facilities area;
(f) In the event of any complaints arising from the keeping of the pet(s), or in the event of any breach of the aforesaid terms, the Proprietor shall have the right to withdraw and revoke its consent and upon receipt of notice of such revocation of consent, the Guest shall immediately remove the pet(s) from the Apartment Unit;
(g) The Guest shall indemnify the Proprietor from and against any and all claims arising from the keeping of the pet(s). For the avoidance of doubt, this includes making good all damage caused by the pet(s) to any part of the Property (including the Apartment Unit and common areas), and medical bills of any other guests / Proprietor’s staff arising from any injuries caused by the pet(s).